Generale Sales Conditions
Article 1 / Duration of the stay
The client, after reception of his reservation concluded for a determined period, will not be able to take advantage of any right to stay in the premises.
Article 2 / Booking formalities
The reservation becomes firm upon receipt of the deposit equivalent to the total amount of the stay. By paying the deposit, you confirm your full agreement with the general conditions specified below. Please note that as long as the deposit is not paid, the reservation is not confirmed and that, consequently, we reserve the right to take back the rooms.
Article 3 / Reception
Our guest house is adapted for a maximum of 2 persons per room and does not allow the reception of minors.
Article 4 / Cancellation of the stay by the client
Any modification is only possible after the agreement of “Le Bruit de l’Eau” and may lead to additional costs. We inform you that in the event of cancellation of the reservation before the beginning of the stay, the client will be required to pay an indemnity as a penalty clause, fixed as follows
If the cancellation is made more than 8 days before the arrival date, the payment of the nights is due to “Le bruit de l’eau” unless we manage to re-let the room(s). If we manage to re-let the room(s), the deposit paid is available free of charge to make a new reservation in the current year. In the event of cancellation less than 8 days before or early departure during the stay, the total payment of the services booked is due.
Article 5 / Cancellation insurance
No cancellation insurance is included in our rates. It is therefore strongly recommended that you take out insurance via our website.
Article 6 / Cancellation of the stay by the owner
If, before the beginning of the stay, the owner has to cancel the reservation, he must immediately inform his client by e-mail. The client will then be immediately and fully reimbursed for the sums he has already paid. The client will also receive an indemnity equal to the penalty he would have paid if the cancellation had been made by him on that date.
Article 7 / Arrival time
The client must arrive on the day specified at the time of booking, at the earliest at 3.30 p.m. (time of availability of the lodges) and at the latest at 7 p.m. The client must inform firstname.lastname@example.org by email if, by force of circumstance, he/she is obliged to arrive after this time. Arrivals are not possible after 9 p.m.
Article 8 / Check-out time
The departure time for the rooms is set at 11 a.m. at the latest.
Article 9 / Payment of the balance of the accommodation
The balance of the stay, including any additional brunch, dinners and rental on site, must be paid the day before departure, at the client’s initiative.
Article 10 / Pets
Pets are not allowed. No Exception
Article 11 / Art of living and use of the premises
It is requested not to smoke inside the rooms and common areas.
The guest undertakes to return the rooms in perfect condition at the end of the stay and to systematically declare – and to assume financially – any damage for which he/she would be responsible. The attention of guests is drawn to the fact that minors on the property are under the sole and complete responsibility of their parents or persons having authority over them.
Le Bruit de l’Eau will not accept any responsibility for loss, theft and/or damage or injury to property and/or persons on the property, whatever the cause.
Article 12 / Modification of the conditions of sale
These terms and conditions of sale may be modified at any time and without prior notice. Acceptance and compliance with these conditions of sale are deemed to be acquired as soon as the deposit is paid.
Article 13 / Data Protection Act
In accordance with the law n° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to access and rectify data concerning you. We undertake not to pass on the information you have given us to other companies or organisations under any circumstances.
Covid / Force Majeure
Any case of force majeure recognised as such by the jurisprudence of the French courts and tribunals suspends, for the parties, the execution of their mutual obligations.